Last Updated: September 11, 2026
Thank you for shopping with Raneumerd. We know that receiving your purchase on time is an important part of your shopping experience. This Shipping Policy explains how orders are prepared, shipped, tracked, and handled if unexpected delivery issues occur.
Order Processing
After your order is successfully placed, our fulfillment team begins preparing it for shipment.
Most orders require up to 3 business days for payment verification, order preparation, packing, and transfer to the appropriate shipping carrier.
Orders submitted during weekends are generally prepared for dispatch beginning the following Monday.
Please note that processing time is separate from the estimated delivery period.
Delivery Time and Shipping Cost
Our standard shipping timeframe is approximately:
10–20 business days
This estimate applies to most supported international destinations after the order has completed processing.
A standard flat-rate shipping charge of:
USD $5.99 per order
normally applies.
Any applicable shipping charges will be displayed during checkout before you complete payment.
Factors That May Affect Delivery
Although most packages arrive within the estimated timeframe, certain circumstances may cause delays that are outside our direct control.
These can include:
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Customs inspections or clearance procedures
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Carrier service interruptions
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Local postal delays
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Severe weather
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Transportation disruptions
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Seasonal or holiday shipping volume
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Other unexpected logistical circumstances
We appreciate your understanding when delays are caused by third-party carriers, customs authorities, or other circumstances beyond our reasonable control.
Shipment Tracking
Once your order has been dispatched, we will normally send a Shipping Confirmation message to the email address provided during checkout.
When available, the email will contain a tracking number that you can use to follow your package.
Tracking information may be viewed through 17TRACK at:
Please keep in mind that a newly issued tracking number may not display shipment activity immediately. It can take several days for the carrier's system to activate or update tracking information.
Orders Arriving in More Than One Package
If you purchase several products in the same order, your items may occasionally be shipped separately.
This may occur because products are stored at different fulfillment locations or because sending items individually can allow them to reach you sooner.
When an order is divided into multiple packages, each shipment may have:
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Its own tracking number
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A different carrier
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A different delivery date
Receiving only part of your order does not necessarily mean the remaining items are missing.
Correcting or Updating an Order
If you notice an error after placing your order, please contact us as soon as possible.
Requests involving changes to:
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Recipient information
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Shipping address
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Product size
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Product color
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Quantity
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Other order details
should be submitted within 12 hours of placing the order.
Please email:
Your message should include:
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Your order number
-
The email address used during checkout
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A clear explanation of the correction or change you are requesting
We will make reasonable efforts to accommodate eligible requests. However, once an order has entered processing or fulfillment, we cannot guarantee that modifications can still be completed.
Unsuccessful Delivery Attempts
If a carrier attempts delivery but is unable to complete it, you may receive a delivery notice with instructions regarding your package.
Depending on the local carrier, the parcel may be temporarily held at a nearby postal facility or collection location.
If this occurs, please use your tracking information to contact the applicable carrier or local postal service.
Raneumerd cannot accept responsibility for packages returned or lost because an incorrect or incomplete delivery address was provided, or because the recipient failed to collect a parcel within the carrier's required timeframe.
What to Do if Your Shipment Is Delayed
If your package is taking longer than expected, please review the tracking history first.
Recent tracking activity
If your tracking information has been updated within the previous 7 days, the shipment is generally still moving through the delivery network.
No tracking movement
If the tracking history has shown no new activity for more than 7 days, please contact us at:
Include your order number and the email address associated with the purchase so our support team can review the shipment.
Packages Confirmed Lost in Transit
If the shipping carrier officially confirms that your package has been lost while in transit, we will arrange a replacement shipment at no additional charge.
Please contact our customer service team if you believe your shipment has been lost.
Packages Marked as Delivered
If carrier tracking shows that a package was successfully Delivered, but you cannot locate it, please first:
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Check around the delivery location
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Ask household members
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Check with neighbors
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Contact building reception or management, when applicable
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Confirm the delivery status directly with the carrier
Packages confirmed by the carrier as successfully delivered but subsequently lost, misplaced, or stolen are not covered by our lost-in-transit replacement policy.
Our shipping responsibility ends once carrier tracking confirms successful delivery to the supplied destination.
Where We Ship
Raneumerd offers worldwide shipping to supported destinations.
In uncommon situations where delivery is unavailable to a particular country or region, we will contact you as soon as reasonably possible.
Depending on product availability, inventory location, and delivery destination, orders may be dispatched from fulfillment facilities located in:
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The United States
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Canada
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Australia
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European Union countries
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Other authorized fulfillment locations
Certain products may also be shipped directly from trusted manufacturing or fulfillment partners. This allows us to maintain product availability while offering competitive pricing.
Customs Duties and Import Charges
International shipments may be subject to:
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Import taxes
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Customs duties
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VAT
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Brokerage fees
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Other government or carrier charges
Unless otherwise stated during checkout, these charges are not included in the product price or standard shipping fee.
Any customs duties, import taxes, or similar charges assessed by the destination country are the responsibility of the customer.
Delivery Estimates
All shipping and delivery periods shown on our website are estimates rather than guaranteed arrival dates.
We cannot be held responsible for reasonable delays resulting from customs processing, carrier interruptions, weather conditions, transportation disruptions, or other circumstances beyond our control.
Please Check Your Address Carefully
Customers are responsible for entering complete and accurate shipping information when placing an order.
Before submitting payment, please confirm that your:
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Recipient name
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Street address
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Apartment or unit number
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City
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State or province
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Postal or ZIP code
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Country
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Contact telephone number
are correct.
We are not responsible for packages that are lost, misdelivered, or returned because incorrect or incomplete shipping information was submitted with the order.
Shipping Support
If you need assistance regarding an order, tracking information, delayed shipment, or other delivery concern, please contact:
Raneumerd Customer Support
Email: support@raneumerd.com
Phone: +1 (318) 620-2519
Website: https://raneumerd.com/
To help us locate your purchase more efficiently, please include your order number and the email address used during checkout whenever contacting us about an existing order.